Medical Assistant - Harborcreek Family Practice

Grow Your Career at UPMC Harborcreek Family Practice – Now Hiring a Full-Time Medical Assistant!

Are you a team-oriented, organized Medical Assistant with strong customer service skills and a passion for patient care? UPMC Harborcreek Family Practice is looking for a motivated and compassionate professional to join our team in a Full-Time Medical Assistant role. This opportunity offers a Monday through Friday schedule, 7:45 a.m. to 4:45 p.m., with no weekends or holidays required—perfect for maintaining work-life balance.

We’re seeking a candidate with experience in Epic, rooming, charting, registration, and excellent phone etiquette. In this role, you’ll be a vital part of our patient care team, helping to create a positive and efficient experience for every patient. You’ll also have the chance to cross-train in multiple areas, expanding your skills and opening doors for career growth and development within UPMC.

At UPMC, we’re committed to supporting our employees, which is why we offer a comprehensive Total Rewards Benefits package—including top-tier health coverage, retirement savings, paid time off, tuition assistance, and more.

If you're ready to take the next step in your healthcare journey in a supportive and collaborative environment, apply today and discover what’s possible at UPMC Harborcreek Family Practice!

Title and starting pay rate of this position may vary based on years of experience and manager discretion.

Responsibilities:

• Check schedules and organize patient flow.
• Accompany patients to exam/procedure room.
• Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
• Collect patient information/history; take vitals and perform screenings per provider guidelines.
• Relay instructions to patients/families.
• Send and receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Prepare patient rooms and set up instruments and equipment according to department protocol.
• Clean exam and procedure rooms, instruments and equipment between patient visits to maintain infection control.
• Clean according to scheduled maintenance program and keep appropriate records.
• Manage inventory of supplies and restock exam and procedure rooms.
• Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health).
• Maintain strict confidentiality related to medical records and other data.
• Comply with all UPMC Health System policies and procedures.
• Perform phlebotomy, EKG's, and level one labs.
• Perform clinic procedures according to policy and procedure.
• Assist physicians with procedures.
• Document patient information into the medical record.
• Answer calls and provide pertinent information, including patient education, as directed.
• Obtain lab/x-ray reports, hospital notes, referral information, etc.
• Complete forms and requisitions as needed.
• Schedule appointments.
• Verify insurance coverage and patient demographics.
• Prepare and manage charts to ensure information is completed and filed appropriately.
• Perform other front office responsibilities as required.
• Administer injectable medication and vaccines when appropriate under the direction and supervision of a physician.