What are the responsibilities and job description for the Office Assistant I - Lakeview Urologic Surgeons position at UPMC?
Lakeview Urologic Surgeons is seeking a full-time Office Assistant I to join our day team! This role plays a vital part in enhancing the patient experience by providing efficient and compassionate service during check-ins and check-outs, ensuring a welcoming environment for all patients. This exciting role will also streamline administrative tasks, allowing medical staff to focus on care, while supporting team efficiency and workflow. Collaboration is key in this position, as you will work with medical, administrative, billing, and IT teams to ensure smooth operations. Your attention to detail, multitasking abilities, and strong communication skills will foster a positive work environment and enhance patient care. We offer a comprehensive Total Rewards benefits package and a career ladder to support personal and professional growth. Apply today!
In this role there is the opportunity to -
- Verify patient demographic and insurance information in the medical record and scheduling system.
- Schedule, coordinate, and reschedule patient appointments in a timely manner.
- Greet and register patients with a professional and helpful approach.
- Relay messages between patients, staff, and providers promptly and accurately.
- Maintain an organized, clean, and welcoming waiting area, including beverage stations and reading materials.
- Prepare patient charts in advance for upcoming appointments.
- Answer and screen telephone calls, take messages, and provide necessary information.
- Ensure physician schedules are updated and appointments are properly confirmed.
- Complete encounter forms, referrals, and required paperwork for billing.
- Maintain strict confidentiality of patient records and sensitive information per UPMC policies.
Salary : $18 - $27
