What are the responsibilities and job description for the Patient Services Representative - UPMC Washington position at UPMC?
Get ready to make a difference as a Patient Services Representative! You'll be the friendly face that welcomes patients with a smile, guiding them through their financial responsibilities and ensuring they understand their copayments. You'll also be the go-to person for updating patient demographics and insurance details, making sure everything runs smoothly. Join us and be a part of something truly impactful!
Responsibilities:
- Help patients navigate the healthcare system by providing clear and understandable instructions
- Assist with administrative duties in the office including but not limited to scanning of medical records and faxing
- Assist patients in education of financial responsibility and connect them to advocacy resources as needed
- Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations
- Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries
- Collect copayments and any other applicable patient payments at the point of service
Schedule: Rotating days, weekends, and holidays. Rotating 10-hr shifts include: 6AM-4PM, 6:30AM-4:30PM, 7AM-5PM, 8AM-6PM, 11Am-9PM, 2PM-12AM, and 9PM-7AM. Will only work overnights when coverage is needed so will mainly work daylight/afternoon shifts. Will work mainly in the ED and Main Lobby.
Salary : $19 - $29
