What are the responsibilities and job description for the Patient Services Representative - UPMC Washington Lakeside Office position at UPMC?
**Join Our Fun Family Medicine Team!** Ready for an exciting adventure in healthcare? In our busy family medicine office, you’ll build meaningful relationships with patients of all ages, work with our enthusiastic Provider's, and thrive in a supportive, family-like atmosphere! If you’re passionate about patient care and want to make a difference, apply today!**
Responsibilities:
- Appropriately distribute / triage phone calls to other areas and / or clinical providers
- Assist patients in education of financial responsibility and connect them to advocacy resources as needed
- Assist with administrative duties in the office including but not limited to scanning of medical records and faxing
- Collect copayments and any other applicable patient payments at the point of service
- Confirm and/or update patient registration information at checkout
- Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries
- Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations
- Provide a warm greeting for all patients
- Schedule follow-up appointments within the practice at checkout
- Schedule or connect patient to resources to schedule for ancillary services at checkout
Schedule: Monday - Friday; Primarily 8AM-4:30PM, but will rotate the opening and closing shifts (hours overall are between 7:30AM-5:30PM)
Salary : $18 - $28
