What are the responsibilities and job description for the Practice Manager position at UPMC?
Combine your leadership skills and healthcare experience to take the next step in your career! As a Practice Manager with UPMC Hillman Cancer Center, you will lead and manage the operations of our Medical Oncology unit at the Hillman Cancer Pavilion. If you're a natural people-person and passionate about developing team members and making an impact in the world of cancer care, we invite you to join our team today!
UPMC Hillman Cancer Center is internationally recognized for its leadership in the prevention, detection, diagnosis, and treatment of cancer. It is the region's only comprehensive cancer center designated by the National Cancer Institute.
As the preeminent institution in western Pennsylvania for the delivery of cancer care, the performance of basic, translational, and clinical research, and the education of the next generation of cancer researchers and physicians, UPMC Hillman Cancer Center is exceptionally well-positioned to contribute to the global effort to reduce the burden of cancer.
UPMC Hillman Cancer Center is seeking a Practice Manager to oversee our medical oncology unit on the 2nd floor of our Shadyside campus in Pittsburgh, PA. This is a Monday-Friday daylight role. No weekends or holidays are required!
In this role, you will be responsible for directing, supervising and coordinating staff and operations at physician offices and clinic sites in order to provide quality, cost-effective care. Explore this opportunity today to join a world-class cancer center and be a part of a dynamic leadership team!
Responsibilities:
- Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
- Manages all functions of the financial and patient management system at physician offices.
- Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
- Integration of new physicians into CMI practices.
- Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
- Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
- Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
- Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
- Identifies and resolves work problems to ensure quality patient service.
- Communicates effectively with senior management and physicians providing regular updates on operations.
Salary : $32 - $54
