Family Shelter Service Coordinator

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We are a hardworking, vibrant, and agile team that navigates a complex environment of service within a culture of cooperation. We seek connection and resolve to stand together during challenges and acknowledge each other’s value. We validate feelings, honor differences, and celebrate victories. We strive to support the well-being and the personal and professional growth of our team members. 

At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on their well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization. 

Overview 

We are seeking open-minded, strengths-based candidates who have experience working collaboratively with community partners, have strong interpersonal relationship skills, and are invested in working with children and families who have experienced trauma. This position is in our Byrne Family Shelter which provides temporary emergency housing for up to 8 families. In this role, you will build trusting relationships and help our clients access resources to obtain and/or sustain permanent housing and support them in achieving their goals. This role will also help clients to navigate living in a communal setting while supporting their housing needs.

Benefits 

Our benefits package includes medical, dental, vision, paid holidays, generous paid time off, life insurance, and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan. We are a dog-friendly workplace. 

Compensation 

This is a full-time, Monday to Friday position and the salary range is $52,000 to $56,000 depending on education and experience.  Some evening hours may be required.

Requirements 

Critical to the success of this position are: 

• Strong advocacy and crisis-management skills 
• Knowledge of risk factors associated with being unhoused, as well as knowledge and experience working with issues of poverty and substance mis-use.
• Must be detailed oriented and be able to maintain accurate records and prepare comprehensive progress reports, as well as develop and track self-identified goals.
• A demonstrated commitment to a strengths-based intervention practice and harm reduction.
• Authenticity, resiliency, and flexibility 

• Able to work both independently and in collaboration with co-workers and community partners 
• Empathetic, creative, and takes a strengths-based approach to building relationships and solving problems 
• Knowledge of child development and trauma

Qualified applicants will have a BA or higher in Human Services/Social Work and have experience with family systems and knowledge of child development and childhood trauma.

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status. 

Salary : $520 - $560