What are the responsibilities and job description for the Clerk II position at Upstate Medical University?
Job Summary
Provide clerical support to assigned area. Maintain patient records and files while processing documents in EMR. Process Release of Information requests and provide information for ROI concerns. Maintains open communication with providers and obtains outside medical records, lab results and other documentation at the time of patient visits as requested by providers. Rotates responsibilities clearing, scanning and distributing incoming faxes and mail. Provides back up coverage for other medical record staff as needed. Send out pertinent medical records as requested by appropriate outside providers. Work with other medical record staff to maintain records pool requests and inquiries as well as maintaining personal EPIC inbasket. Help with front desk check in and check out, and scheduling appointments as needed.
Minimum Qualifications
Two years secretarial/clerical experience required. Ability to multi-task and strong customer service skills necessary.
Preferred Qualifications
Ambulatory care services and experience with Medical Data Base systems (Epic and CAIS) for patient registration and scheduling preferred.
Work Days
8:00 AM - 4:30 PM
Message To Applicants
Recruitment Office: Human Resources
Provide clerical support to assigned area. Maintain patient records and files while processing documents in EMR. Process Release of Information requests and provide information for ROI concerns. Maintains open communication with providers and obtains outside medical records, lab results and other documentation at the time of patient visits as requested by providers. Rotates responsibilities clearing, scanning and distributing incoming faxes and mail. Provides back up coverage for other medical record staff as needed. Send out pertinent medical records as requested by appropriate outside providers. Work with other medical record staff to maintain records pool requests and inquiries as well as maintaining personal EPIC inbasket. Help with front desk check in and check out, and scheduling appointments as needed.
Minimum Qualifications
Two years secretarial/clerical experience required. Ability to multi-task and strong customer service skills necessary.
Preferred Qualifications
Ambulatory care services and experience with Medical Data Base systems (Epic and CAIS) for patient registration and scheduling preferred.
Work Days
8:00 AM - 4:30 PM
Message To Applicants
Recruitment Office: Human Resources
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