Server

Server Job Description

Server Job Description

Upstream Brewing, a leading brewery and restaurant in the heart of Omaha, NE, is seeking motivated individuals with a passion for providing outstanding customer service to join our team as Servers.

Attention to detail is one of the key attributes we are looking for in our Servers. As a Server at Upstream Brewing, you will play a pivotal role in creating a memorable dining experience for our guests by providing exceptional service and ensuring their needs are met with precision and care. We are committed to delivering an unparalleled dining experience to each and every guest, and your attention to detail will be critical in our quest to achieve this goal.

Responsibilities

• Greet and escort guests to their tables
• Present menus and help customers select food and beverages
• Take and serve food/drinks orders promptly
• Ensure the accuracy of orders by liaising with the kitchen and bar staff
• Deliver checks and accept payment
• Remove dirty dishes and utensils, sanitize tables, and replenish utensils if necessary
• Provide exceptional customer service and address guests' inquiries and concerns
• Collaborate with other team members to ensure a seamless dining experience
• Perform opening and closing responsibilities
• Maintain a clean and organized work area
• Attention to detail in taking and delivering orders accurately
• Attention to detail in providing exceptional customer service
• Attention to detail in keeping the dining area clean and organized
• Attention to detail in processing payments correctly
• Attention to detail in collaborating with the kitchen and bar staff to ensure order accuracy

Requirements

• Previous experience as a Server with at least one year in full service.
• Excellent communication and interpersonal skills
• Ability to work well in a fast-paced environment
• Outstanding organizational and multitasking abilities
• Adaptability and flexibility to meet the needs of a dynamic work environment
• Knowledge of food and beverage menu items
• Ability to handle cash transactions
• High school diploma or equivalent
• Attention to detail in understanding and executing customers' orders accurately
• Attention to detail in maintaining a high level of cleanliness and orderliness
• Attention to detail in providing prompt and efficient service
• Attention to detail in ensuring payment accuracy
• Attention to detail in collaborating effectively with team members

About Us

Upstream Brewing is Omaha's original brewpub, proudly serving Omaha's freshest and finest food and beer since 1996. With our commitment to brewing excellent handcrafted beers and preparing delicious food from scratch using locally sourced ingredients whenever possible, Upstream Brewing has become a staple in the Omaha community.

At Upstream Brewing, we strive to provide an inviting and friendly atmosphere where our guests can enjoy a wide variety of menu options paired with our award-winning beers. Our team is dedicated to delivering exceptional customer service with the highest level of professionalism and attention to detail.

If you are a team player with a strong work ethic, passion for hospitality, and the ability to maintain attention to detail even in a fast-paced environment, we would love to hear from you. Join us at Upstream Brewing and be part of an exciting and rewarding work environment where you can grow both personally and professionally.

To learn more about us, visit our website: www.upstreambrewing.com