What are the responsibilities and job description for the Accounting Clerk position at Upstream Recycling LLC?
Environmental Services, Recycling and Roll-Off company looking for additional team members to add to our growing team. Business hours are 7:30am to 4:30pm. Business casual attire. Position is located at offices in Graniteville, SC.
Overview
We are seeking a dedicated and enthusiastic CSR Accounting Clerk to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support with their billing and backup for service requests. You will handle inquiries, resolve issues, and ensure a positive experience for all customers. The ideal candidate will possess strong communication skills, a knack for problem-solving, and the ability to work effectively in a fast-paced environment.
Responsibilities
- Answer and direct phone calls.
- Provide administrative support to entire team.
- Supports team by performing tasks related to organization and strong communication.
- Carries out administrative duties such as filing, typing, copying, and scanning.
- Maintain accurate and up-to-date financial records.
- Receives and verifies expense reports; reconciles expense and other financial reports with account balances and other office records.
- Facilitates payment of vendors, which may include verification of federal ID numbers, reviewing purchase orders, and resolving discrepancies.
- Assists with accounting records and ledgers by reconciling monthly statements and transactions.
- Process financial transactions, including invoicing customers and handling accounting adjustments.
- Identifies and responds to customer's needs in a timely and efficient manner.
- Interviews customers over the phone, making recommendations for services based on customers’ needs.
- Secondary point of contact, receiving and relaying information to drivers and hauling manager via phone, text, or other communication systems.
- Coordinate the deployment of resources with dispatch and Hauling Manager.
- Processes credit card payments for new and existing customers.
- Responsible for assigned collection of customer accounts.
Requirements
- Proficiency in English; multilingual skills are a significant advantage.
- Strong phone etiquette and excellent verbal communication skills.
- Ability to analyze information quickly and provide effective solutions.
- Proficient in data entry with attention to detail.
- Comfortable working in an office setting with various software applications.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- High School Diploma or equivalent
- Ability to work independently with minimal supervision.
- Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings.
- Proficient with MS Office Suite or related products
- Must possess a valid driver's license and the ability to operate an automobile.
- Must be reliable and extremely trustworthy.
- Ability to make quick decisions and adapt to ever changing situations, ensuring the safety and efficiency of operations.
- Must have a familiarity with QuickBooks.
- Ability to maintain meticulous records.
Join our team and contribute to creating a positive experience for our customers!
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Experience:
- QuickBooks: 1 year (Preferred)
Language:
- Spanish (Preferred)
Ability to Commute:
- Graniteville, SC 29829 (Required)
Work Location: In person
Salary : $15 - $18
