What are the responsibilities and job description for the Account Manager (Nationals) position at Upswell Marketing?
Description
At UpSwell, we help businesses grow through smart, data-driven marketing campaigns. We specialize in direct mail and digital strategies that deliver real results. If you're a detail-oriented, client-focused pro who thrives on organization and execution, this is your chance to join a dynamic team that gets things done—and has fun doing it!
UpSwell is seeking a National Account Manager to manage client campaigns, oversee order processing, and ensure seamless execution for national and franchise-level accounts.
What You’ll Do:
- Be the go-to for managing and processing client orders—flawlessly and on time.
- Keep campaigns running smoothly with tracking numbers, suppression lists, and match-back analysis.
- Own national and franchise-level monthly orders, from route selection to creative approvals.
- Verify tracking numbers, QR codes, and landing pages (because details matter!).
- Follow up with clients, making sure their campaigns hit the mark.
- Send pre-campaign and postal verification emails to keep everyone in the loop.
- Assist with ROI Tool setup and reporting, ensuring clients see their results.
- Jump in wherever needed to keep things moving and deliver top-notch client experiences.
Requirements
- Associate’s degree in Marketing, Business, or a related field.
- 2 years of experience in client support, account management, or 5 years of relevant work experience (with 2 years at UpSwell).
- Proficiency in UpSwell tools and software (Excel, Word, PowerPoint, etc.).
Why UpSwell?
We’re a team of marketing pros who love helping businesses grow. We move fast, think big, and make an impact. Plus, we know that great work comes from happy, supported employees. That means a collaborative culture, room to grow, and the opportunity to make a difference.
Ready to join us? Apply today!
