What are the responsibilities and job description for the Front of House Staff position at Uptown Burger?
Job Overview
We are seeking enthusiastic and dedicated Front of House Staff members to join our team in a Fast Casual work environment. The ideal candidates will possess a passion for exceptional customer service and a strong understanding of food service operations. As a key member of our hospitality team, you will play an essential role in creating memorable dining experiences for our guests of the Catalina Foothills.
Pay
Host/Floor Attendant - $15 tips
Server - Minimum Wage Tips. (Servers on average exceed $150 per shift in tips)
Duties
- Greet and welcome guests as they arrive, providing a warm and friendly atmosphere.
- Take food and beverage orders accurately, ensuring attention to detail in customer requests.
- Serve food and drinks promptly while maintaining high standards of presentation.
- Collaborate with kitchen staff to ensure timely preparation and delivery of meals.
- Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations.
- Adhere to food safety and handling regulations to ensure a safe dining experience for all guests. .
- Handle customer inquiries and complaints professionally, striving for resolution and guest satisfaction.
- Support bartending duties when required, including mixing drinks and serving beverages.
Requirements
- Previous experience restaurants is preferred.
- Strong customer service skills with the ability to engage positively with guests.
- Knowledge of food preparation techniques and food safety standards is essential.
- Experience in hospitality or catering environments is a plus.
- Ability to work effectively in a fast-paced environment while maintaining attention to detail.
- Excellent communication skills, both verbal and written.
- Flexibility to work evenings, weekends, and some holidays as needed.
- Familiarity with food handling practices and bartending skills is advantageous but not mandatory.
Join us in delivering exceptional dining experiences that leave lasting impressions on our guests!
Job Types: Full-time, Part-time
Expected hours: 10 – 30 per week
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Tucson, AZ 85718 (Required)
Ability to Relocate:
- Tucson, AZ 85718: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $150