What are the responsibilities and job description for the Community Health Navigator position at Upward Health?
About Upward Health's Services
At Upward Health, we provide comprehensive, in-home medical care to patients in need. Our services include chronic care management, in-home provider appointments, and care coordination.
Our Approach
We take a patient-centered approach to care, focusing on delivering exceptional service and support to each individual. Our team is dedicated to improving the lives of our patients through whole-person care.
Job Description
The Care Specialist will work closely with patients, families, and caregivers to develop and implement personalized care plans. They will also collaborate with an interdisciplinary team to achieve market and/or organizational goals.
Key Responsibilities
- Conduct direct outreach to patients via phone, in-person, mailings, and other strategies.
- Enroll patients into Upward Health's program and collect key data during the enrollment process.
- Meet with patients in their homes or community settings to conduct needs assessments, set health goals, and coordinate care with the care team.
- Facilitate in-home provider appointments and ensure that all assigned patients have initial provider visits and follow-up appointments scheduled.