What are the responsibilities and job description for the Health Service Coordinator position at Upward Health?
Job Summary
As an Outreach Specialist at Upward Health, you will serve as the primary point of contact for our patients, fostering meaningful relationships and promoting a positive experience. Your excellent communication skills, combined with a genuine passion for helping others, will enable you to connect with patients, introduce them to our services, and guide them through the enrollment process.
Responsibilities
- Develop and maintain relationships with patients, addressing their concerns and celebrating their successes
- Implement targeted outreach strategies to engage patients and promote Upward Health's services
- Maintain accurate and up-to-date records of patient interactions, including enrollment data and follow-up communications
- Collaborate with the Outreach Manager to identify areas for improvement and develop strategies for enhancing patient engagement
- Participate in regular team meetings to share knowledge, best practices, and success stories
