What are the responsibilities and job description for the Patient Advocate Coordinator position at Upward Health?
Company Overview
Upward Health is an innovative healthcare organization committed to providing comprehensive, in-home medical services. Our team of experts delivers personalized care, addressing the unique needs of each patient. With a strong focus on patient satisfaction, we have achieved an impressive 98% satisfaction rate.
Job Description
The Outreach Specialist is responsible for connecting patients with our life-changing services. This role requires excellent communication skills, empathy, and the ability to work independently. As the primary point of contact, the Outreach Specialist must be able to effectively communicate our service offering and build trust with patients.
Key Responsibilities
- Develop and implement outreach strategies to engage patients and promote our services
- Communicate with patients to understand their needs and preferences
- Enroll patients into our program and collect necessary information
- Manage a personal caseload of patients and ensure each assigned patient receives optimal support
- Collaborate with the team to achieve shared goals and objectives
- Document patient interactions and progress accurately and efficiently
We are looking for highly motivated individuals who share our passion for delivering exceptional patient care. If you are a natural communicator with a strong desire to make a difference in people's lives, we encourage you to apply.
