What are the responsibilities and job description for the Patient Care Specialist position at Upward Health?
Job Description
Care Specialists work in patient's homes and community to deliver chronic care management to high complexity patients. They conduct direct outreach to patients, enroll them into our program, and collect key data about their needs and treatment goals. This is an exciting opportunity to join our team and make a positive impact on the lives of our patients.
About Us
We are an in-home, multidisciplinary medical group dedicated to providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where patients need help. We are driven by a desire to improve the lives of our patients, and our commitment to excellence is reflected in our 98% patient satisfaction rate.
Responsibilities
* Conduct direct outreach to patients via phone, in-person, mailings, and other strategies to enroll them into our program and collect key data about their needs and treatment goals.
* Meet patients in their home or in the community to conduct a needs assessment, including helping them set health goals and coordinate care between patients and interdisciplinary care teams as needed.
* Support patients in meeting their healthcare goals as it relates to Quality measures and work within an interdisciplinary team to support the team's effort in meeting market and/or organizational goals.
Requirements
* At least 2 years of relevant work experience as a Community Health Worker, Peer Support Specialist, Medical Assistant, or similar role.
* High school graduate or GED required, with a valid driver's license and auto liability insurance.
* Reliable transportation and the ability to travel within your assigned territory or other areas as needed to support patient needs and training requirements.
Compensation
* Competitive hourly wage ($24-$27)
* Opportunity to make a positive impact on the lives of our patients and contribute to a dynamic and ever-changing field.
* Professional growth and development opportunities through ongoing education and training.
Care Specialists work in patient's homes and community to deliver chronic care management to high complexity patients. They conduct direct outreach to patients, enroll them into our program, and collect key data about their needs and treatment goals. This is an exciting opportunity to join our team and make a positive impact on the lives of our patients.
About Us
We are an in-home, multidisciplinary medical group dedicated to providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where patients need help. We are driven by a desire to improve the lives of our patients, and our commitment to excellence is reflected in our 98% patient satisfaction rate.
Responsibilities
* Conduct direct outreach to patients via phone, in-person, mailings, and other strategies to enroll them into our program and collect key data about their needs and treatment goals.
* Meet patients in their home or in the community to conduct a needs assessment, including helping them set health goals and coordinate care between patients and interdisciplinary care teams as needed.
* Support patients in meeting their healthcare goals as it relates to Quality measures and work within an interdisciplinary team to support the team's effort in meeting market and/or organizational goals.
Requirements
* At least 2 years of relevant work experience as a Community Health Worker, Peer Support Specialist, Medical Assistant, or similar role.
* High school graduate or GED required, with a valid driver's license and auto liability insurance.
* Reliable transportation and the ability to travel within your assigned territory or other areas as needed to support patient needs and training requirements.
Compensation
* Competitive hourly wage ($24-$27)
* Opportunity to make a positive impact on the lives of our patients and contribute to a dynamic and ever-changing field.
* Professional growth and development opportunities through ongoing education and training.
Salary : $24 - $27
