What are the responsibilities and job description for the Patient Engagement Specialist position at Upward Health?
We are committed to delivering exceptional patient experiences at Upward Health. As a member of our team, you will be responsible for engaging with patients, providing education about our services, and supporting them in their journey towards improved health.
To succeed in this role, you will need to possess strong interpersonal skills, be able to build rapport with patients, and communicate effectively. You should also be organized, able to prioritize tasks, and meet deadlines.
Responsibilities include conducting outreach to patients, enrolling patients into our program, and managing a caseload. You will also interact with patients on an as-needed basis, provide support and guidance, and document interactions in our software system.
We value candidates who are passionate about delivering high-quality patient care, enjoy working in a team environment, and are committed to continuous learning and growth.
- Key Responsibilities:
- Conduct outreach to patients
- Enroll patients into our program
- Manage a caseload of patients
- Interact with patients on an as-needed basis
- Provide support and guidance to patients
- Document interactions in our software system
