What are the responsibilities and job description for the Patient Support Services Representative position at Upward Health?
About Upward Health
Upward Health is an innovative medical group providing 24/7 whole-person care. Our team is dedicated to improving the lives of patients by addressing physical, behavioral, and social health needs. We are seeking a passionate and motivated individual to join our team as a Care Specialist.
Responsibilities
- Conduct direct outreach to patients via phone, in-person, mailings, and other strategies to enroll them into Upward Health's program and collect key data about patients during the enrollment process.
- Meet patients in their home or in the community to conduct a needs assessment, including helping patients to set health goals.
- Coordinate care between patients and interdisciplinary care teams as needed.
