Urban Outfitters Senior Social Media Manager

Role Summary

Urban Outfitters is looking for a Senior Manager of Social Media. We are seeking a dynamic and strategic Senior Manager, Social Media to join our brand team at Urban Outfitters. In this role, you will play a pivotal part in shaping the future of our brand across women's, men's, and home lifestyle categories.

The ideal candidate will be forward-thinking, creative, attuned to the ever-evolving trends across social and deeply connected to consumer trends and cultural movements that resonate with our audience. You will demonstrate a proven track record of crafting and executing creative marketing plans tailored for social media platforms such as TikTok, Instagram, Pinterest, X, YouTube ( Shorts), and emerging platforms. This role entails creating and execution of social campaigns and tactics, driving community engagement, and collaborating closely with analytics, insights, merchandising, strategy, and third-party agency teams to continually optimize our social efforts.

Role Responsibilities

• Support the development and drive the execution of annual, seasonal, and monthly plans, across and social ensuring seamless implementation.
• Manage collaboration and go-to-market processes with key cross-functional partners, fostering an end-to-end process with robust project management skills.
• Obsess over product narratives, marketing launches, and social strategies to ensure a culturally relevant, transformative, consumer-centric approach in all marketing efforts.
• Focus on channel strategies and intentions, prioritizing UO’s ecosystem.
• Embrace a multitasking and information-seeking attitude, passionately sharing knowledge across the business with an open, positive, and empathic approach.
• Foster a collaborative, highly creative, and progressive approach that encourages the adoption of new frameworks, templates, and ways of working.
• Drive and evolve a holistic social strategy, developing platform-specific approaches across UO's social ecosystem, including TikTok, Instagram, Pinterest, X, YouTube ( Shorts), and emerging platforms.
• Manage annual and seasonal planning, including content calendars, influencing the execution and evolution of content and platform strategies with a social-first mindset.
• Oversee the consistent execution of social campaigns and tactics, delivering performance analysis to inform channel and creative optimization.
• Lead and implement community engagement through proactive and reactive communications.
• Partner closely with analytics, insights, merchandising, and strategy teams to continuously optimize.
• Lead relationships and communication with external partners and agencies.

Role Qualifications

• 5-7 years of experience leading and executing across social media and brand content strategies.
• Experience in a consumer facing brand (including agency experience, retail, or related industry)
• Proven experience growing and maintaining brands on social.
• Finger on the pulse of culture – obsessed with media landscape and cultural zeitgeist.
• Strong mix of creative and analytical thinking; equally grounded in insights, objectives, and KPIs while driving strong creative point of view and best practices.
• Advanced marketing knowledge of major & emerging social and digital media channels, including their products, user behaviors, and commerce capabilities. 
• Can inspire & excite creatives to generate big and innovative ideas.
• Excellent communication skills, persuasive and concise verbal, and written storytelling
• Ability to prioritize and manage multiple projects in a fast-paced, deadline-driven environment.
• Exceptional attention to detail, organizational and communication skills; ability to manage multiple priorities at once.

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The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.