What are the responsibilities and job description for the Clinical Services Program Manager position at Urban Peak?
Under the supervision of the Director of Wellbeing, the Clinical Services Program Manager will be responsible for managing the clinical team within Urban Peak while coordinating and assisting with creating and updating treatment plans, data collection, assisting with crisis situations and de-escalation, providing consultations and services focused on building resiliency, increase in mental health support, and community among all youth served at Urban Peak. In addition, the Clinical Services Program Manager will assist with the implementation, care coordination, and data collection and billing of Medicaid.
Duties include reducing harm to self and others through addressing trauma, mental health, and substance misuse; increased ability to demonstrate healthy resilience for coping with challenges and stresses in life; and improving client’s mental health.
This position will ensure that interactions, interventions and environments at Urban Peak are trauma informed and emphasize the physical and emotional safety of youth and staff.
Who You Are :
- A Master’s Degree in Counseling, social work, psychology or a related field AND a minimum of two (2) years of experience working with youth
- Must be a Licensed Clinical Social Worker OR Licensed Professional Counselor OR Licensed Marriage and Family Therapist or be eligible for licensure within 12 months
- Lived experience reflective of the youth we serve encouraged but not required.
- Experience in providing trauma informed care or willingness to adapt this approach is required
- Experience, competence, sensitivity and ability to connect well and work effectively with the homeless youth community
- Skill in negotiating and mediating, particularly in sensitive situations as well as some skill in crisis intervention and de-escalation
- Able to communicate effectively with a diverse population
- Able to make independent judgement and sound decisions using available information while maintaining appropriate confidentiality
- Able to function work with collaborating agencies when necessary for programming
- Able to manage tasks and activities in an environment that’s sometimes includes conflict and chaos
- Must be team-oriented and able to coordinate with various departments and staff
- Must be computer proficient and possess experience of Microsoft Office Suite (e.g. Outlook, Word, PowerPoint, and Excel).
- Understanding of the provision of and commitment to trauma informed care and positive youth development
- Must be insurable as a driver on Urban Peak’s auto liability policy in order to conduct business on behalf of the agency or transport youth using an Urban Peak vehicle and an approved personal vehicle.
- Ability to use second language in written and verbal communication desired (Spanish, Vietnamese, ASL)
- Must pass both federal and state background checks and a pre-employment TB Screening
What You Will Do :
The job duties of this position are performed personally, in cooperation with your supervisor, and / or in coordination with other staff. Additional work functions and duties may be assigned.
Clinical Duties
General Job Duties
Supervision
What We Offer :
Who We Are :
Founded in 1988, Urban Peak is the only non-profit organization in Denver that provides a full convergence of services for youth ages 15 through 24 experiencing homelessness or at imminent risk of becoming homeless. Our goal is to meet youth where they are and to provide them with the assistance and support, they need to become self-sufficient or obtain the necessary services they need to exit a life on the streets.
Urban Peak provides numerous programs and services that are founded on the principles of trauma-informed care and Positive Youth Development to assist youth in reaching their potential and living a successful life off the streets. Services include street outreach, a 40-bed shelter for youth ages 15 through 20, a daytime drop-in center, supportive housing, education and employment services, case management, life skills courses, behavioral health evaluations, meals and more. The youth served at the shelter come from a variety of backgrounds, and we strive to be a safe community for all youth, regardless of race, ethnicity, national origin, religion, class, educational background, sexual orientation, gender identity, or ability status.
The Denver Urban Peak embraces diversity and considers all qualified candidates that have an interest in the non-profit sector. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, HIV / AIDS status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage all candidates to apply.
Salary : $75,000