What are the responsibilities and job description for the Patient Services Representative position at Urgent Care?
Overview
We are seeking a dedicated and organized Patient Services Representative to join our healthcare team. The ideal candidate will play a crucial role in ensuring a positive experience for our patients by managing various administrative tasks within a medical office setting. This position requires strong communication skills, attention to detail, and the ability to work effectively with both patients and healthcare professionals.
Duties
- Answer incoming calls and manage phone systems to assist patients with inquiries and appointment scheduling.
- Maintain accurate medical records, ensuring all patient information is up-to-date and compliant with regulations.
- Utilize software for managing patient accounts and records efficiently.
- Assist in the management of office operations, including filing, data entry, and maintaining organized patient files.
- Collaborate with office staff to ensure seamless patient flow and address any issues that may arise during appointments.
- Provide exceptional customer service by addressing patient concerns and resolving issues promptly.
Qualifications
- No previous experience in a medical office environment is required.
- Familiarity with phone systems and excellent verbal communication skills are essential.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Must be comfortable using electronics and computer savvy.
- Must be able to effectively communicate.
- Ability to work collaboratively within a team while also demonstrating independence when necessary.
Join us in providing exceptional care to our patients while ensuring the smooth operation of our practice. We look forward to welcoming a new member who shares our commitment to quality service.
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Expected hours: 20 – 40 per week
Medical Specialty:
- Primary Care
- Urgent Care
Schedule:
- 12 hour shift
- Monday to Friday
- Rotating weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Columbia, SC 29223 (Required)
Ability to Relocate:
- Columbia, SC 29223: Relocate before starting work (Required)
Work Location: In person
Salary : $12
