Internal Communications Lead

URM Stores, Inc, is seeking a dynamic Internal Communications Lead to transform how we engage and connect with our employees across our corporate organization and our subsidiaries and support our broader efforts to inform. Are you a versatile writer with a sharp eye for detail, a creative spark, and an understanding of the best way to engage your audience? Do you excel at collaborating with diverse stakeholders? Are you energized by variety and the opportunity to make a real impact every day? This position will be 100% onsite at our Corporate office in North Spokane.

As our Internal Communications Lead, you’ll play a vital role in thoughtfully shaping engaging messages for our employees that inform, educate, and inspire. From health benefits and employee activities to new policies and change initiatives, your contributions will help ensure employees feel connected, informed, and valued. You will measure the effectiveness of the communication initiatives and be able to suggest any needed adjustments. Additionally, you’ll support brand consistency across customer-facing communication materials, assist with employee activities, and be an ambassador to employees on behalf of our HR teams across the organization.

We believe in the value of in-person collaboration and the innovative ideas that emerge from face-to-face interactions.

For that reason, this position is fully onsite and not eligible for a remote work schedule. What You’ll Do…

• Working closely with our HR and Training team, you will be a trusted partner to develop and launch impactful employee communications across channels like monitors, newsletters, and our internal HRIS platform- Paylocity.
• Manage content and tailor communication strategies to meet the needs of various internal audiences, maximizing engagement and impact while ensuring consistency, accuracy, and quality.
• Build and maintain cross functional relationships in order to successfully execute communication plans.
• Identify any communication gaps, then create and distribute content that promotes organizational initiatives, increases employee engagement, and bridges the identified communication gaps.
• Provide strategic communication support and guidance to leadership on internal messaging.
• Measure the effectiveness of launched communication initiatives by tracking the outcomes and feedback, and then recommending any adjustments needed to ensure the goal is obtained of the communication.
• Plan, oversee, and execute communication initiatives related to organizational changes, employee feedback surveys, intranet content, customer portal branding, write articles, and collaborate with departments on their intranet requests.
• Other projects and responsibilities as assigned.

What You’ll Bring…

• Education & Experience: A bachelor’s degree in communications, journalism, communications, marketing, business, or a related field is preferred (or eight years relevant and progressive experience may substitute for a bachelor’s degree), plus minimum of two years in a role where employee communications was a significant part of your responsibilities. (Skills will be assessed for those candidates selected for the interview process).
• Skills: Strong writing, editing, and proofreading abilities with excellent grammar and composition skills. (Skills will be assessed for those candidates selected for the interview process).
• Technology Proficiency: Working knowledge with Microsoft Suite including SharePoint, photography, Adobe Photoshop and/or Illustrator, and graphic design tools like Venngage or Canva is preferred. (Examples of work will be requested for those candidates selected for interviews).
• People Skills: Ability to collaborate effectively and respectfully with individuals across all organizational departments, adapt to different perspectives, and communicate effectively in small and large groups.
• Detail-Oriented Approach: Exceptional organizational skills with an eye for detail to ensure high-quality work and eye-catching communication materials. (Examples of work will be requested for those candidates selected for interviews).
• Technical Aptitude: Willingness to learn and master new software or hardware as needed.
• Resilience and Self-Regulation: Ability to navigate challenges with composure and problem-solving skills.
• Work Environment: We take pride in maintaining a professional work environment that reflects the values and reputation of our organization. This position requires the employee to uphold a professional standard in both dress and demeanor. Our organization believes that presenting ourselves professionally reinforces our commitment to excellence and foster a positive workplace culture.

Qualifications That Will Make You An Ideal Candidate:

• Familiarity with employee benefits and human resources.
• Successful experience managing competing demands and multiple projects in a fast-paced environment.
• Ability to complete tasks in a moderately noisy office environment or retail environment.
• Ability to handle sensitive information with discretion.
• Operate with a high degree of integrity, sound judgement, and resourcefulness.
• Commitment to towards a safe workplace, and to uphold the Company’s values and mission statement.
• Valid driver’s license required, as occasional travel between worksites is required.
• Understanding a union environment a plus!

Why Join Us?

At URM Stores, Inc, we are proud of our history and the values that have guided us. By joining our team, you’ll play a vital role in shaping the way we connect with our employees. If you’re ready to bring your creativity, collaboration skills, and passion for effective communication to an established organization that values its people, we want to hear from you!

• An employee’s pay position within the salary range will be based on several factors including, the prevailing minimum wage for the location, relevant education, qualifications, certifications, years of experience, skills, responsibility experience, performance, shift of position, travel requirements, and business or organizational needs. Wage starting at $30/hour depending on years of communications experience, plus so much more:
• Insurance Benefits – So that our non-union employees have more to take home from their paycheck, URM pays 100% of the Medical/Dental/Vision/RX Insurance premiums for the employee and over 90% for the employee’s dependents!
• URM offers an amazing 401k Retirement Plan with a Company match up to 9% of your annual salary (including the annual discretionary Core contribution)
• Subsidized Life Insurance for employees and great rates for the employee’s family
• Company paid Long-Term Disability insurance.
• Short-Term Disability and Cancer Insurance available
• Life Flight Insurance at a Special URM Rate
• Great vacation plan
• Six Paid Holidays with Four Paid Personal Holidays
• Paid Sick Days
• Paid Volunteer Service Day! Get paid to volunteer at your favorite non-profit each year!
• Experience Company sponsored activities like URM March Madness Brackets, Family Hockey Night with the Chiefs, Holiday Mingle & Jingle Luncheon with raffle giveaways, Bowling Bash, Summer Concert & Wine Music Event, and Winter Break Family Movie Night, which are just a glimpse of the fun we have to offer for employees and their families!
• Plus, enjoy exclusive employee product discounts at our all of Companies!

URM Stores, Inc. is an equal opportunity employer and provides equal employment opportunities to all individuals regardless of Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, or any other classification protected by state or federal law. We are also committed to providing a work environment that is free of all forms of discrimination, regarding recruiting, hiring, training, promotions, compensation, and all other conditions of employment. The selected candidate must be able to successfully complete a pre-employment background check, and drug test, as URM is a drug free workplace.