AR SPECIALIST

Job Details

A busy urology practice with eighteen locations spread throughout the Dallas metroplex is looking for a customer-focused office professional to perform collections, filing claims, handle appeals, and correspondence with Payers .

ESSENTIAL DUTIES OF THIS POSITION INCLUDE:

As an Collections Specialist, candidate will be responsible for the following summary of duties:

• Prioritize tasking and utilize tasking for daily work
• Follow up on all claims from billing through final resolution
• Correct and identify billing errors and resubmit claims to insurance carriers
• Review insurance EOB and initiate appeals and as necessary
• Respond to Payer’s request for additional information/documentation
• Posting account adjustments as a result of written communication from third parties (i.e. certain contractual adjustments)
• Answer incoming calls and assist insurance carriers with their requests
• Communicate patient responsibility with patient
• Collect on patient balances and/or establish payment plan
• Review weekly schedules for patients with upcoming appointments, contact patient and communicate to front desk arrangements made to collect balances
• Return mail (patient statements), contact patient to obtain correct billing address and/or payment
• Answer incoming calls and assist patients with their billing inquiries