What are the responsibilities and job description for the Technical Training Manager - Critical Facilites position at US AMR-Jones Lang LaSalle Americas, Inc.?
Job Summary
The Technical Training Manager on-boards, qualifies and trains the engineering team on equipment, operation of equipment, local processes and procedures. The role is to ensure new engineers are properly qualified and existing employees are upskilled.
Responsibilities
Onboard all new employees for region.
Deliver qualification program to engineers/leads/chiefs.
Evaluate strengths and weaknesses of the operations teams and determine appropriate corrective actions to upgrade knowledge and skill gaps.
Deliver training program (TDP).
Ambassador to Critical Awareness Process.
Translate requirements into trainings; share with platform when applicable.
Coordinates and manages delivery of site drill program.
Build annual training program w/schedules.
Audit established programs, ensuring latest versions are documented.
Maintain records on all training activities.
Integrate client systems training into overall training program.
Regional HSE lead; 5% of workload.
Performs additional job duties as requested.
Requirements
Must have minimum 5 years’ experience with a strong data center/critical facility background, including UPS Systems, emergency generators, and switchgear
Ideal candidate will have a minimum of 2 years of direct training experience, including demonstrated curriculum development and delivery.
High School diploma or GED equivalent
Working knowledge of computer applications including Word and Excel.
Demonstrated verbal/written communication skills.
Proven record of excellent internal and external customer service.
Position may require up to 30% regional travel as required
Benefits
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
Some of these benefits, include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Compensated for Holidays Worked
Pay differential for Night Shift Employment
About JLL
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.
That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.
