What are the responsibilities and job description for the ERP Business Analyst position at US Cargo Systems?
This position is NOT available for remote work.
This position must meet Export Control compliance requirements; therefore, a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes a US Citizen, lawful permanent resident, refugee, or asylee. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.
Summary of Position:
This position is responsible for post-production support, troubleshooting/resolution, and systems administration of Oracle applications, including discrete manufacturing, supply chain, order management, engineering, quality, depot repair, and financials. You will collaborate with cross-functional teams to analyze business needs, streamline processes, and implement innovative solutions that drive efficiency and support our organization's growth objectives.
Duties and Responsibilities:
- Analyze and document business processes to identify areas for improvement and optimization within the ERP system.
- Collaborate with stakeholders to gather and define business requirements for ERP solutions.
- Design and propose ERP solutions that align with business needs and goals.
- Assist in configuring and customizing ERP systems to meet specific business requirements.
- Conduct gap analysis and recommend solutions to bridge functional gaps in the ERP system.
- Facilitate and lead workshops and meetings with cross-functional teams to ensure effective communication and understanding of ERP processes.
- Develop and maintain comprehensive documentation, including process flows, system designs, and user guides.
- Provide support during ERP implementation, including testing, troubleshooting, and issue resolution.
- Train end-users and provide ongoing support to ensure effective use of the ERP system.
- Monitor and evaluate ERP system performance and recommend enhancements or upgrades as needed.
- Collaborate with IT and other departments to ensure data integrity and system security.
- Stay updated with ERP trends and technologies to recommend innovative solutions and improvements.
- Assist in managing change management processes related to ERP system updates and implementations.
- Prepare reports and presentations for senior management to communicate project status, risks, and benefits.
- Support post-implementation reviews to ensure project objectives and business needs are met.
- All other duties as assigned.
