Logistics Manager

US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. Since our founding in 2009, we have acquired over 70 companies and have expanded to more than 500 locations serving 37 states. US LBM is a progressive organization that promotes a unique culture that focuses on the value of its customers and associates. Developing our people is critical to our strategy and fostering our culture of empowerment.

A Brief Overview

The Logistic Manager will oversee Centralized Dispatch, to include the work of a team of logistics supervisors, leads, coordinators and/or drivers. In this role, customer satisfaction is a priority as it is critical to the success of the business. This position is responsible for overseeing and coordinating freight and supply logistics, shipping routes, and delivery to maximize efficiency and ensure customer satisfaction. Additionally, responding immediately to customer questions and complaints, and notifying them of any delays in the delivery schedule is essential to this position.

What You Will Do

• Operate safely.
• Dispatching.
• Print manifests.
• Pre-call customers.
• Load assignments for drivers and delivery helpers.
• Schedule transfers.
• Communicate with sales team, drivers and customers regarding delivery functions or issues.
• Monitor metrics and error tracking.
• Provide excellent customer service.
• Fleet management.
• Driver file monitoring.
• Scan documents.
• Assist with checking out drivers, scheduling delivery changes, and DOT administrative tasks.
• Evaluate and identify methods and procedures to optimize and streamline production processes.
• Print and distribute work picks and consolidated work picks.
• Coordinate the use of outside trucks, trailers and transportation services, as needed.
• Participate in and complete assigned trainings.
• Administer all phases of time clock management.
• Maintain invoice records, post corrections, maintain filing system.
• Comply with all company policies and guidelines.
• Oversee Centralized Dispatch.
• Criteria for Manager:
• Manage 10 or more associates (direct & indirect reports)
• Budgeting responsibilities (may or may not have full P&L accountability)
• Hire/fire authority
• Goal setting & communication
• Provide performance feedback
  
  

Required For All Jobs

• Perform other duties as assigned.
• Comply with all policies and standards.
• Adheres to Company’s commitment to workplace safety.
  
  

Education Qualifications

• High School Diploma equivalent education and experience required.
  
  

Experience Qualifications

• 7-9 years of industry experience / freight handling required.
  
  

Skills And Abilities

• Strong administrative skills.
• Ability to effectively and professionally communicate with customers, other employees and supervisors using verbal and written skills.
• Ability to deal constructively with conflict and recognize potential problems.
• Good organizational skills and attention to detail.
• Strong Microsoft Excel, Word, and Outlook skills.
• Knowledge of supply management principles and practices.
• Proficiency with or ability to learn current technologies (e.g. Smartphone, GPS and other necessary business applications)
• Excellent teamwork & customer relationships.
• Demonstration of leadership (all required):
• Mentor new associates
• Willingness to train others
• Safety committee engagement
• Participation in US1 Continuous Improvement Projects
  
  

US LBM Holdings, LLC, is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.