What are the responsibilities and job description for the Receptionist position at US Physical Therapy?
Plymouth Physical Therapy Specialists is looking for a professional friendly and organized front desk receptionist to join our growing team at Plymouth Physical Therapy Specialists. Our ideal candidate will be detailoriented able to handle a multiline phone system and multitask in a fastpaced environment all while maintaining a welcoming presence with patients as the first greeter. The position will involve customer service insurance verification data entry and overseeing daytoday operations.
Responsibilities :
Obtains and enters new patient demographics; updates patient information as necessary in the computer system to maintain accuracy for billing.
Obtains insurance information; as required by office policies.
Verify insurance benefits / obtain authorizations as needed to process patient for services
Collects all copays and balances as required by office policies.
Reviews all forms for accuracy and completion according to office policies.
Schedules patient appointments at checkout.
Answers phones and transfers to appropriate staff.
Maintains a clean and orderly waiting area.
Adheres to HIPAA regulations and guidelines.
Completes additional tasks to assist the Director and Practice Manager as necessary.
Qualifications : Computer proficiency
Effective organization skills and problem solving skills
Excellent customer service skills interpersonal and communication skills
High level of accuracy and attention to detail
Ability to work effectively independently as well within a team setting
Ability to multitask and prioritize responsibilities
Additional Information :
Hours :
40 hours per week
Clinic hours are from 6 AM to 7 PM
Some Saturdays may be required
Full benefits package available for fulltime employees including :
Medical
Dental
Vision
401K
PTO and Holidays
Remote Work : Employment Type :
Fulltime
Key Skills
Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette
Experience : years
Vacancy : 1
