What are the responsibilities and job description for the Customer Service Representative position at US Postal Service?
Company Overview: US Postal Service is a leading organization in the postal industry, committed to providing excellent customer service and reliable mail services.
Job Description: As a Postal Service Employee with USPS, you will perform various sales and customer services at a retail window, including maintaining inventory of stamps, selling retail products, and providing information to the public regarding postal regulations.
Key Responsibilities:
- Maintain sufficient inventory of stamps and other retail products
- Sell stamps, stamped paper, and other retail products to customers
- Issue and cash foreign and domestic postal money orders
- Accept and respond to customer claims and inquiries
- Provide product and service information to customers, including informing them about special offers
- Suggestively sell merchandise based on customer needs
- Promote products to customers and handle transactions using a point of sale system
Requirements:
- Ability to work in a fast-paced environment and provide excellent customer service
- Strong communication and interpersonal skills
- Basic math skills and accuracy when handling transactions
- Ability to work independently and as part of a team
Benefits: As a Postal Service Employee with USPS, you will enjoy a range of benefits, including competitive pay, opportunities for career advancement, and a comprehensive benefits package.
