What are the responsibilities and job description for the Network Administrator I position at US Renal Care?
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Provides support to the helpdesk for escalated network / telephony issues.
- Support includes responding to user inquiries, questions & requests, usually by phone and / or email, but occasionally in person.
- Provides dispatch coverage for coordinating network assignments, priorities, job schedules, completions and user notifications and follow up.
- Handles some network preventative maintenance tasks.
- Serves as initial point of contact from the IT department for the IT helpdesk.
- Primarily incident based workload but also able to handle low and medium level project based work.
- Able to respond to network outages and perform basic network / telephony troubleshooting.
