What are the responsibilities and job description for the Computer Support Associate I position at US Tech Solutions?
Note:
- This is 3rd shift position (10:30 pm to 7 am) - will work ONSITE
Job Description:
- Provide onsite deskside support to the Waterloo IA location through performing the following duties:
Responsibilities:
- Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix.
- Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contact.
- Responsible for effective e-mail communications and ability to create and maintain basic documents/records:
- Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
- Maintains equipment, supplies, data supporting processes or operations.
- Applies some technical knowledge in the support of processes or operations.
Experience:
- At least 1 year or more IT experience preferred, but recent college graduates will be considered.
Skillsets:
- Knowledge of computing and networking concepts and fundamentals
- Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
- Knowledge of computer security policies and a general overall knowledge of computer security concepts.
Education:
- Degree in an Information Technology discipline or equivalent experience.
- High School or secondary diploma or equivalent
Additional Information:
- There is a weekend On-Call rotation that these positions will be a part of OT is possible
- Metatarsals are required on the first day
- Some travel between Waterloo area locations using personal vehicle is possible
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Name: Lalit Garg
Email: lalit.g@ustechsolutionsinc.com
Internal ID: 25-30647
Salary : $26 - $29
