What are the responsibilities and job description for the Data Center Technical Program Manager position at US Tech Solutions?
Job Overview
Duration: 3 Months Contract
Our team aims to provide continuous long-term improvement to data center products and processes via escalation support & root cause investigation, analysis of production data trends & significant issues, corrective & preventive action, and proactive engagement with partner teams.
Key Responsibilities
- Utilize tools and techniques to explore and analyze data, identifying patterns, relationships, and trends.
- Create visual representations of data findings through charts, graphs, and dashboards to make the data understandable.
- Prepare reports and presentations to communicate insights and findings from the data to stakeholders, influencing policy and decision-making processes.
- Collaborate/work with cross-functional teams to understand data needs and enable informed decisions based on data insights.
- Filter data, handle missing values, and prepare the dataset for analysis to ensure accuracy and relevance.
- Perform first-level investigation of fleet data to identify issues associated with deployment/production and create bugs to handoff to partner teams for resolution.
- Execute well-defined projects under limited guidance and communicate progress, risks, and mitigations.
- Consolidate information from tickets, bugs, documents into tracking sheets for team members and stakeholders.
- Effectively monitor and communicate progress, risks, and mitigations.
- Perform technical due diligence to evaluate engineering scope, determine milestones, timeframe, and engineering resourcing needs.
Requirements
- 5 years' experience in program management.
- Experience working in a data center environment.
- Experience managing large complex projects.
- Experience with New Product Introduction (NPI).
- Experience in data analysis and visualization using SQL, JMP, or Python .
- People skills to work with and influence others.
- Experience managing medium to large projects.
Preferred Skills
- Data Center
- Technical Program Manager
- New Product Introduction (NPI)
- Data analysis
- Data visualization
- SQL
Education
- Bachelor's or master's degree.
