What are the responsibilities and job description for the Industrial Vending Support Specialist position at US Tool Group?
Industrial Vending Support Specialist
$90,000 - $98,000
Palmdale, CA
Job Description
Who We Are:
You will be working for an innovative supplier of industrial products and services that produce Best-in-Class cost savings for our customers. These solutions include: Integrated Supply Chain Management, Production Cutting Tool Reconditioning, Industrial Vending, Custom Value Added Solutions, Information Technology and Product Engineering. Founded in 1958, we grew to be the largest cutting tool reconditioning firm in North America. Our customers include the largest aerospace and defense contractors in the industry and major manufacturers in power generation, fluid control and transportation markets. US Tool Group has been committed to providing quality products and outstanding service, supported by the uncompromising dedication of our employees.
Qualifications:
- Attention to detail
- In depth knowledge of industrial vending machines
- Follow through and the ability to organize time and work
- Strong computer skills
- The ability to make decisions based on customer requirements/expectations
- Excellent communication skills
- Mechanically inclined
- Ability and willingness to travel extensively
- Ability and willingness to be on call, work overtime and odd shifts
- Ability to work remotely
- Ability to make decisions of significance with limited information
- Experience with vending equipment repair AutoCrib at a minimum is preferred
- Operational experience with vending software AutoCrib at a minimum is preferred
Primary Responsibilities:
- Supporting the vending equipment from the office location by providing phone support and/or remote connection via computer
- Operational support of vending software including suggested configurations
- Will determine, based on solid troubleshooting skills and judgement, parts needed to repair vending equipment that is not functioning correctly and may impact customer production
Daily Responsibilities:
- Repair and install automated vending machines
- Work closely as a part of USTGs IT Department to administer appropriate vending software updates
- Extensive maintenance of existing and new vending machines
- Provide remote and/or onsite software and hardware support
- Train customer and other USTG employees as needed
- Support and troubleshoot vending software problems and operation
- Support and troubleshoot vending equipment problems and operation
Physical Requirements:
- 20-50% Standing/Walking
- 50-80% Bending, Kneeling, Stooping
- 25% lifting up to 50 lbs.
We provide:
- Health, Vision, Dental and Life Insurance
- Competitive salary
- 401K benefit options
- Paid holiday and paid time off accrual
- Weekly Pay
- A work-hard play-hard environment
- Personal and professional growth
Equal Opportunity Employer M/F/Disability/Protected Vet
For more information or to request a reasonable accommodation to apply for a position, please contact our Human Resources Department at 573-431-3856.
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Non-U.S. persons selected for this position must meet eligibility requirements for access to export-restricted information. The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
Salary : $90,000 - $98,000
