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Human Resources Specialist (NAF/DCPDS)

US US Army Civilian Human Resources Agency
Rock Island, IL Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/31/2025

Duties

  • Performs Nonappropriated Funds (NAF) processing functions within a centralized processing center.
  • Researches and resolves complex, one-of-a-kind and unprecedented situations or sensitive nature of actions where errors could cause significant damage to the agency or employee.
  • Reviews work of lower graded staff members for quality control and compliance. Authenticates and generates personnel actions.
  • Coordinates processing of corrective actions. Ensures completion of corrections by processing team members and coordinates with functional specialists to craft solutions to problems and prevent future errors.
  • Identifies trends detected during pre- and post-audit of personnel action processing and recommends or independently develops and conducts training to correct problems.
  • Applies knowledge of the Business Objects application to extract data, verify database accuracy, and identify/resolve error conditions. Reviews official personnel folder transfer requests for accuracy and releases folders to requesting agency.

Requirements

Conditions of Employment

  • Direct Deposit and Social Security Card is required
  • Meet qualification/eligibility/background requirements for this position
  • Satisfactorily complete an employment verification (E-Verify) check
  • A one year probationary period may be required
  • Occasional travel for training purposes to off post locations is required
  • This is a CHRA NAF Career Path II position. Incumbent must complete the requirements for CHRA NAF Career Path II within twenty-four (24) months of placement into the position

Qualifications

1. Possess eighteen (18) months of work experience in a human resources office which demonstrates knowledge of staffing, records maintenance and payroll functions.
2. Experience analyzing, evaluating and recommending appropriate resolutions to complex interrelated problems and issues.
3. Possess prior experience using Microsoft Office Programs (Word, Excel, PowerPoint, Outlook) and the ability to work with a variety of human resources information systems.
The related work experience must have been equivalent in difficulty and complexity to the next lower pay band (NF-03).

Highly Preferred: In addition to above minimum qualification requirements, applicants will possess twelve (12) months of work experience in a Human Resources Office performing processing, records maintenance and/or payroll functions and have successfully completed training in Customer Service, Organizational Structure, and Time Management.

Note for Applicants: In order to receive full consideration for "highly preferred" criteria, the applicant must provide the following support documentation: Course Title, Course Description, Duration of course (i.e. 3 hours or 3 days), Certificate of Completion and/or Training History or transcript.

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration:

  • The Area of Consideration for this vacancy announcement is local commuting area, defined as within 50 miles of Rock Island Arsenal. Eligible for Situational telework only, including emergency and OPM prescribed "unscheduled telework".
Manual Application:
  • If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 PM on 04/02/2025, the closing date of the announcement in order to process your application in a timely manner. Please note that neglecting to respond to the job-related questions may result in an ineligible rating.
PCS Costs
  • Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.
Pay-Band (NF) Allowances and Differentials
  • This is a pay-banded position.
Incentives and Bonuses
  • Incentives will not be paid.
Please check out our Applicant Information Kit:
  • It contains additional information you may find useful when applying for our jobs. (To view the kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF Applicant Information Kit.pdf ).
Other:
  • Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.

  • Benefits

    Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

    Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance. For additional details regarding these benefits, please click the link below.


    Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Candidates will be rated against Highly Preferred criteria first.
Applicants can claim the following eligibilities:

  • NAF Priority Consideration - Business Based Action
  • NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
  • NAF Priority Consideration - Outside Applicant Veteran (OAV)
  • NAF Priority Consideration - Parent of a Veteran (OAV)
  • NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)


Required documents for each consideration category can be found in the applicant information kit, point of contact information is listed at the bottom of this announcement if applicants have any questions about these consideration groups or documents. Applicants are also welcome to reach out to confirm receipt of the required documents or information when submitting an application for this position.
Eligibilities are listed above in the consideration order in accordance with the AR 215-3. Applicants will only be awarded the highest preference/priority consideration found eligible.

By claiming the "Current/Former NAF Employee (CNE/FNE)" or "Current APF Employee (CAE)" priority consideration eligibility, applicants are self-certifying that they may not be eligible for other priority considerations. Failure to provide supporting documentation to validate preference or priority consideration claims could adversely impact the applicant's eligibility.
For additional information on what may be required to support the applicant's eligibility claim, please refer to our Applicant Information Kit
(URL: https://publicfileshare.chra.army.mil/index.php/s/uIDfgOMr6PWHHGS/download?path=&files=NAF Applicant Information Kit.pdf).

CNE/FNE/CAE priority consideration must be clearly defined in order to grant the priority consideration. We will need position title, series, grade, location and agency in order determine priority consideration. To ensure we have enough information, we encourage you to submit a copy of your most recent personnel action.

  • Benefits

    Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

    Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance. For additional details regarding these benefits, please click the link below.


    Review our benefits

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    The following documents must be submitted with your application:

    • Resume


    The below items are accepted and may be needed to support a qualification and/or a claimed priority consideration:
    • Cover Letter
    • DD-214/ Statement of Service
    • Disability Letter (VA)
    • DA 3434 or equivalent
    • Training Certificates
    • Resume
    • Separation Notice (RIF)
    • SF-15
    • SF-50/ Notification of Personnel Action
    • Transcript
  • How to Apply

    You may submit your application package using one of the two methods identified below:

    1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Identification Number (VIN) 12718432 Announcement closes at 11:59 PM Eastern Time on 04/02/2025 to receive consideration.

    • Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12718432.
    • Complete the online application, verify the required documentation is included with your application package, and submit the application.
    • You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.
    • It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
    • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
    2. Manually: A manual application can be obtained by contacting the servicing NAF Human Resources representative listed on this vacancy announcement.

    Agency contact information

    Human Resources Support Team (HRST)
    Phone
    0000000000
    Email
    usarmy.ria.chra-nc.mbx.chra-ri-cpac-naf@army.mil
    Address
    CHRA NAF Operations
    DO NOT MAIL
    Rock Island, IL 61299
    US

    Next steps

    Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Criminal history inquiries
    • Equal Employment Opportunity (EEO) Policy
    • Financial suitability
    • New employee probationary period
    • Privacy Act
    • Reasonable accommodation policy
    • Selective Service
    • Signature and false statements
    • Social security number request

Required Documents

The following documents must be submitted with your application:

  • Resume


The below items are accepted and may be needed to support a qualification and/or a claimed priority consideration:
  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (VA)
  • DA 3434 or equivalent
  • Training Certificates
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript


Help

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

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