What are the responsibilities and job description for the Branded Project Specialist | U.S. Energy position at US Venture?
DIVISION : U.S. Energy POSITION SUMMARY The Branded Support Manager is responsible for several key processes and variety of tasks that provide support to U.S. Energy and its branded customers by planning, evaluating, and accomplishing project objectives while providing key support processes and tasks. This role involves the overall support with direction, coordination, implementation, execution, and completion of specific projects, ensuring consistency with company strategy, commitments, and goals. This role is essential in keeping branded operations running smoothly.
JOB RESPONSIBILITIES
Support project scope, goals, and deliverables
Track project deliverables and provide direction and support to the project team
Conduct project evaluations and assessments
Answer the U.S. Energy 1-800 number and manage customer service email queues
Responsible for sending out daily pricing to contracted dealers
Provide assistance to dealers, including ordering supplies and invoicing
Manage monthly branded invoicing process and customer onboarding and offboarding
Manage BI reconciliation reports associated with Branded Expenses GL’s
Assist with customer onboarding and complete certificates for the Texas market
Execute branded ordering and work in Salesforce to manage customer relationships
Evaluate and enhance processes for increased efficiencies
Perform special projects or handle specialty areas as assigned
Send out daily pricing to contact dealers between the days/hours of Monday-Friday 4:30pm-6:15pm
Work in Salesforce daily to manage customer relationships and track processes
Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit
Find A Better Way by championing continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization
Continuously learn and develop self professionally
Support corporate efforts for safety, government compliance, and all other company policies & procedures
Perform other related duties as required and assigned
QUALIFICATIONS
Required:
Bachelor's degree in business or related field
At least 2 years of experience of relevant experience
Experience in change management
Excellent analytical, problem-solving, process improvement, communication, and organizational abilities
Strong attention to detail, with excellent written and verbal communication skills
Ability to push along projects in a prompt and efficient manner, and successful at meeting deadlines
Ability to track processes and offer suggestions for improvements
Ability to project a positive image to customers and build business relationships
Ability to work with a variety of people in a positive and open-minded manner, and under diverse situations
Ability to keep private financial information confidential
Proficient in the use of Microsoft Office (Word, Excel, Project, etc.)
Preferred:
U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency unless based on business need.
U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.
U.S. Venture is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101 .
JOB RESPONSIBILITIES
Support project scope, goals, and deliverables
Track project deliverables and provide direction and support to the project team
Conduct project evaluations and assessments
Answer the U.S. Energy 1-800 number and manage customer service email queues
Responsible for sending out daily pricing to contracted dealers
Provide assistance to dealers, including ordering supplies and invoicing
Manage monthly branded invoicing process and customer onboarding and offboarding
Manage BI reconciliation reports associated with Branded Expenses GL’s
Assist with customer onboarding and complete certificates for the Texas market
Execute branded ordering and work in Salesforce to manage customer relationships
Evaluate and enhance processes for increased efficiencies
Perform special projects or handle specialty areas as assigned
Send out daily pricing to contact dealers between the days/hours of Monday-Friday 4:30pm-6:15pm
Work in Salesforce daily to manage customer relationships and track processes
Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit
Find A Better Way by championing continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization
Continuously learn and develop self professionally
Support corporate efforts for safety, government compliance, and all other company policies & procedures
Perform other related duties as required and assigned
QUALIFICATIONS
Required:
Bachelor's degree in business or related field
At least 2 years of experience of relevant experience
Experience in change management
Excellent analytical, problem-solving, process improvement, communication, and organizational abilities
Strong attention to detail, with excellent written and verbal communication skills
Ability to push along projects in a prompt and efficient manner, and successful at meeting deadlines
Ability to track processes and offer suggestions for improvements
Ability to project a positive image to customers and build business relationships
Ability to work with a variety of people in a positive and open-minded manner, and under diverse situations
Ability to keep private financial information confidential
Proficient in the use of Microsoft Office (Word, Excel, Project, etc.)
Preferred:
U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency unless based on business need.
U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.
U.S. Venture is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101 .
