What are the responsibilities and job description for the People and Culture Manager position at US Waffle Company, Inc.?
About this role:
The People & Culture Manager will be responsible for shaping the company's employee experience and driving key initiatives in talent acquisition, employee retention, and people development. This is a hands-on position, ideal for an individual who is passionate about building a strong organizational culture, supporting managers in performance management, and developing scalable HR processes. As a key member of the leadership team, will directly impact the company's ability to attract, develop, and retain top talent to support our growth objectives.
Key Responsibilities:
· Talent Acquisition & Recruiting
o Collaborate with department managers to understand needs.
o Manage the full recruitment lifecycle.
o Build and maintain relationships with local job boards, staffing agencies, and universities to develop a strong talent pipeline.
o Track and report on key recruiting metrics, such as time-to-fill, cost-per-hire, and quality of hire.
· People & Culture Strategy Development
- Work closely with senior leadership to design and implement people strategies aligned with business goals.
- Develop and refine the company's organizational culture to ensure it fosters employee engagement, teamwork, and innovation.
- Establish employee engagement initiatives and programs that improve morale, retention, and job satisfaction.
· Onboarding & Employee Experience
- Lead the development and execution of a comprehensive onboarding program for new hires to ensure smooth integration into the company culture.
- Provide ongoing support for employees and managers, ensuring a positive, productive workplace experience.
· Training & Development
- Design and implement training programs that support employee skill development, leadership growth, and compliance.
- Work with managers to identify training needs and ensure employees have the tools and resources they need to succeed in their roles.
- Create career development plans for high-potential employees to nurture their growth within the company.
· Performance Management & Employee Relations
- Partner with department leaders to implement and manage a performance management process that aligns with company goals and objectives.
- Provide guidance and support to managers on employee performance, feedback, and disciplinary actions.
- Act as a trusted advisor to employees, addressing concerns, resolving conflicts, and promoting a positive work environment.
· Compliance & Reporting
- Ensure compliance with federal, state, and local labor laws and regulations.
- Maintain accurate employee records and HR data in compliance with company policy and legal requirements.
- Prepare HR-related reports for leadership, tracking key metrics such as turnover, headcount, and employee satisfaction.
Qualifications:
- Education & Experience:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 3-5 years of experience as manager leading an HR team, with at least 2 years in a manufacturing environment or similar industry.
- Bi-lingual preferred.
- Proven experience in recruiting, employee relations, performance management, and training and development with a company in high growth phase.
- Experience with HR software (HRIS) and talent management systems.
- Skills & Competencies:
- Strong interpersonal and communication skills, with the ability to work effectively with all levels of the organization.
- Excellent problem-solving and conflict resolution skills.
- Ability to manage multiple priorities in a fast-paced, high-growth environment.
- Strong understanding of labor laws and best practices in human resources.
- Demonstrated ability to build strong working relationships with both management and employees.
Job Type: Full-time
Pay: $100,000.00 - $145,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 12 hour shift
- Day shift
- Evening shift
- Monday to Friday
- On call
- Weekends as needed
Education:
- Bachelor's (Required)
Experience:
- Management: 5 years (Required)
- HRIS: 5 years (Required)
Language:
- Spanish (Preferred)
Ability to Commute:
- Liberty, SC 29657 (Required)
Work Location: In person
Salary : $100,000 - $145,000