What are the responsibilities and job description for the Meter Operations Specialist position at US Water Services Corporation?
Key Skills and Qualifications
To be successful in this role, the Field Customer Service Technician must possess excellent communication and problem-solving skills. They should have a strong understanding of customer service principles, including conflict resolution and negotiation techniques.
The ideal candidate will also have experience with meter reading systems, software, and mobile devices, as well as knowledge of tools, equipment, or machinery necessary for proper operations on the utility system. Additionally, they should be able to determine service type requirements and notify the Lead Meter Technician of changes to premise that may affect billing.