What are the responsibilities and job description for the Water Utility Field Technician position at US Water Services Corporation?
We are seeking a highly skilled Field Customer Service Technician to join our team at US Water Services Corporation. This role requires a strong background in utility maintenance, operations, and customer service, as well as excellent communication and problem-solving skills.
In this position, you will be responsible for performing daily operations, including scheduling meter reading routes, processing customer service orders, and conducting routine maintenance activities. You will also interact with customers by phone, in person, or through written correspondence, addressing any concerns or issues they may have.
The successful candidate will have a solid understanding of proper meter configuration, installation, repairs, and billing processes. They will also be able to read basic engineering drawings or blueprints and determine service type requirements. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
