What are the responsibilities and job description for the Client support specialist position at US012 Marsh & McLennan Agency LLC?
Description :
Marsh McLennan Agency
Sr. Client Support Specialist, Business Insurance
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people.
More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day.
Learn more about what makes us different and how you can thrive as a Senior Client Support Specialist at Marsh McLennan Agency (MMA).
MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities.
With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE : MMC).
A day in the life.
As our Senior Client Support Specialist on the Business Insurance team, you will be committed to prompt, courteous, knowledgeable service to clients and colleagues.
You will act as a mentor to the Client Support Associates and Specialists. Your responsibilities will include working with other members of the department to meet the service needs of customers and your attention to detail is essential in mastering tasks such as processing changes, rating, and accurate client data entry.
Our future colleague.
We’d love to meet you if your professional track record includes these skills :
- High school diploma required.
- Minimum Three (3) years agency service experience
- Property & Casualty license (or ability to obtain within 90 days).
- Insurance designation (i.e. INS, AAI, CISR) or ability to demonstrate equivalent knowledge.
- Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
These additional qualifications are a plus, but not required to apply :
- Associates or Bachelors degree preferred
- Working toward CIC, ARM, and / or AU designation.
- Experience working with EPIC, Sagitta, and ImageRight
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work - 3 days in office
- Charitable contribution match programs
- Stock purchase opportunities
Last updated : 2024-11-21
