What are the responsibilities and job description for the Programs and Engagement Intern (Remote) position at USA Football?
Position: Programs and Engagement Intern
Supervisor: Coordinator, Events & Engagement
Intern Session: Summer 2025: Apr - Aug
Intern Session: Summer 2025: Apr - Aug
We are only accepting applications from candidates who will be located in the following states during the internship period: AL, GA, IA, ID, IN, KS, KY, LA, MS, NC, ND, NH, OK, PA, SC, TN, TX, UT, WI, WY
Job/Project Description:
USA Football is seeking a highly motivated person who will serve as the Events and Program Experience intern. The position will assist with programs such as the National Team, USA Football Talent ID Camps, USA Football’s NTDP Program and other USA Football Community Programs.
Essential Functions
- Provide customer service to all events and programs such as U.S. National Teams, High Performance, Talent ID Camps, NTDP Program Events, etc. This will include athlete, parent, coach and league director communication.
- Communicate with new and prospective athletes and leagues via phone and email to assist with their accounts and event opportunities as we push towards LA 2028.
- May also assist in the service for International Teams for Junior International Cup
- Brainstorming creative ideas on how to create a positive customer experience for athletes, parents, fans, coaches, referees, etc.
- Assist with operational and logistical planning for programs and events including, U.S. National Team Events, Blitz, and other events as assigned
- Assist with on-site execution for various USA Football events and programs as needed
- Manage event elements such as event registration, hotel operations, catering F&B, equipment ordering, asset movement, inventory, organization of storage unit, and event teardown/setup.
Experience/Skills/Qualifications Desired:
· Experience with a sports team, athletic department or event operation is preferred
· Ability to lift/push/pull 50 lbs. on a regular basis and stand/walk for long periods of time
· Excellent oral and written communication skills
· Proficient in Microsoft Office: specifically Excel and Word
· Prior customer service and/or sales experience
· Organizational skills including the ability to handle a high volume of detail-oriented work
· Ability to work on tight deadlines
· Ability to work effectively both independently and as part of a team
· Self-starter – ability to deliver with little direction. Knows when to ask question
Education:
· Must be currently enrolled or accepted to an accredited college or university, recently graduated from an accredited college or university, or currently enrolled in or accepted to an accredited graduate school. Sports Management or related field of study preferred.
USA Football is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
