Surgical Services Business Manager

Position Summary:

Under the general direction of the Director of IntraOperative Services, has the responsibility for the business operations for Surgical and Perioperative Services. The Business Manager collaborates with Surgical and Perioperative Leadership to develop strategies to manage supply chain costs, optimize revenue and develop new business.

Position Responsibilities:

This position supports the mission, vision and values of St. Joseph Hospital and qualified candidates will serve as a role model of professional behavior. Responsibilities include, but are not limited to; developing high level relationships with surgeons and organizational leadership to promote effective clinical and operational outcomes; functions as the primary liaison to Financial services, Materials and IT; Co-chairs the Surgical Value Analysis Team (SVAT) meetings and acts as a liaison by gathering requests and information needed for presentation at the committee level and includes following up with surgeons, ordering new products as needed, setting up trials, etc; coordination of sales representative compliance and management; assist Leadership with the planning for capital and supply needs; manages Case Cart to include staff, inventory management, preference cards, etc; Manages equipment repairs; ordering equipment for cases; completing inventory and cataloging of items; working closely with Leadership to coordinate in-services on new products; prepares monthly reports for both Surgical and Perioperative Leadership. The Business Manager also will act as the Orthopedic CoManagement Lead for SJH and will perform other duties as assigned.

Position Specific Competencies:

1. Works collaboratively with Leadership and develops a capital budget for Surgical and Perioperative Service. Ensures that all capital requests are submitted on schedule with proper justification for evaluation purposes. Prioritizes requests as needed.

2. Monitors capital expenditures and operating budget continuously. Prepares monthly variance reports and develops strategies to rectify as needed. Presents to appropriate individuals on a monthly basis.

3. Provides scheduled and requested financial reports.

4. Prepares operational performance reports (as available through our current financial IT system) such as cost per case, cost per procedure, labor and supply expense per case, turnover time, start times, room utilization and revenue/profitability per case.

5. Reviews and approves all non-Purchase order related invoices and expenses. Ensures correct accounts are accurately expensed.

6. Maximizes charge capture and reimbursement, in collaboration with Patient Accounts, Finance, Accounting and HIM.

7. Works closely with leadership, surgeons and staff to identify expenses reduction opportunities.

8. Works closely with staff to track supply and equipment utilization and develop solutions to maximize efficiency and reduce cost.

9. Develops and maintains capital equipment inventory, maintenance and replacement schedules.

Information System Management:

1. Ensures that data in the OR information system is accurate, timely and readily available in various reports formats.

2. Ensures pro-active maintenance, systems upgrades, enhancements, and interfaces are implemented to continuously improve the performance of the system with minimal impact to the department.

Human Resource Management:

1. Supervises the performance, and ongoing development of Case Cart staff.

2. Establishes individual annual performance goals and targets for the staff.

3. Communicates departmental goals to employees and fosters a work environment that motivastes employees to achieve goals.

4. Provides financial education and updates to staff on an ongoing basis.

Operational Leadership:

1. Identify strategic initiatives, operational goals, and business plans for Surgical and Perioperative Services on an annual basis in collaboration with Leadership.

2. Develops implementation plan for initiatives.

3. Assess progress toward goals and adjust plans accordingly.

4. Develops, tracks, and provides oversight regarding operational benchmarks.

5. Develops annual operational and business plans, in conjunction with dept. Leadership.

6. Develops procedure for procurement of non-inventory supplies and authorizes purchases that meet criteria on a daily basis.

7. Evaluates service contracts annually and determines need for renewal. Negotiates directly with primary suppliers to develop best pricing contracts for supplies and services for the department.

8. Acts as a liaison with the Material management dept. to ensure par levels, fill rates, returns and service levels meet the needs of the department.

9. Acts as the Co-Chair person on the Surgical Value Analysis (SVAT) committee. Obtains needed information and presents to committee members. Meets with vendors to review product performance, and develops criteria for acceptance/rejection of products. Present progress report on a monthly basis to the committee as needed.

10. Organizes staff education and SVAT approved trials. Develops evaluation criteria for trial, follows up with staff, Anesthesiologist and/or surgeons as needed. Reports back information to SVAT.

11. Maintains minimum level of inventory to safely meet demand. Monitors freight charges and related expenses, and establishes methods to reduce rush ordering. Evaluates turnover and updates par levels as needed.

12. Coordinates sales representative’s compliance with all hospital policies and participation in the Reptrax system.

13. Provides positive contributions as an ad hoc member on the following committees: Revenue Cycle, Surgical Services, Orthopedic Service Line, Rapid Impact Teams, Efficiency team.

14. Coordinates agendas for Co-management meetings

15. Collaborates with Process and Outcomes owners for CoManagement and assures that the appropriate information is brought forth to the CoManagement group for further review and discussion.

Requirements

Education: Four year college (Bachelor’s Degree) Finance, Accounting, Healthcare Management or relevant field highly preferred. OR successful completion of a 2 year degree and 3-5yrs healthcare experience

Experience: 3-5 years

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

• Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

• Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

• Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

• Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Job Type: Contract

Work Location: In person