What are the responsibilities and job description for the Customer Care Associate position at USA Talent Solutions?
**Our Client**: With a reputation as a leader in property & casualty insurance and employee benefits programs, our client offers a unique opportunity for career advancement. Their Employee Benefits Department is seeking a skilled Customer Experience Liaison to provide exceptional service to group benefit clients.
The successful candidate will be responsible for assisting with health benefit and claim issues, ensuring seamless communication and resolution of any problems that may arise. The ideal candidate will possess:
- A strong sense of professionalism
- Effective communication and organizational skills
- Attention to detail and accuracy
- Experience with Microsoft Office applications
- Prior experience in customer-facing roles
- At least 2 years of customer service experience
