What are the responsibilities and job description for the Customer Care Liaison position at USA Talent Solutions?
Job Type: Permanent Hire
Pay: Commensurate with experience
Location: Indiana, PA
Benefits: Comprehensive benefits package
Our Client, located in Indiana, PA, is a recognized leader in property & casualty insurance, employee benefits programs, and as an employer of choice.
They have a full-time opportunity in their Employee Benefits Department as a Customer Care Liaison. This role provides health benefit and claim assistance services for their group benefit clients and serves as a liaison between clients, employees, insurance carriers, and department personnel. Experience working with health benefits regarding claims or coverage is a plus.
Requirements & Qualifications:
- A professional demeanor
- Excellent communication and organizational skills
- Strong attention to detail
- Proficiency in Microsoft Word, Excel, and Outlook
- Prior experience working with clients, insurance carriers, employees, and department personnel
- 2 Years of customer service experience
- High School Diploma or equivalent
