Demo

Service Coordinator & Scheduler

USA Talent Solutions
Pittsburgh, PA Full Time
POSTED ON 4/13/2025
AVAILABLE BEFORE 5/12/2025

Job Type : Contract to Hire

Pay : $18 - $22 (Commensurate with experience)

Location : North Hills - West View, PA (on-site)

Position Overview :

Our client is looking for a new Service Administrator! The ideal candidate has a background in service administration (service scheduling and processing work orders) and enjoys working in a fast-paced environment.

In this role, you will collaborate with team members to ensure smooth business operations while maintaining high standards of customer satisfaction. This role is 100% on site.

Key Responsibilities :

  • Schedule and coordinate appointments between technicians and customers
  • Process work orders, including the creation, updating, and closing of orders, to track and document service activities accurately
  • Handle customer inquiries and complaints, providing high-quality customer service to resolve issues
  • Update current client records and assist with new client onboarding with accuracy
  • Order and track parts and supplies needed for service

Required Skills and Qualifications :

  • Proven experience as a Service Administrator or similar role
  • Proficient in CRM software and MS Teams - familiarity with QuickBooks is a plus
  • Excellent time management and organizational skills with attention to detail
  • Background in service scheduling and processing work orders
  • If you want to contribute your skills in a dynamic work environment, we encourage you to apply for this exciting opportunity!

    Salary : $18 - $22

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