What are the responsibilities and job description for the Bilingual Member Service Representative/ Teller position at USE Federal Credit Union?
Job description
Join our team as a Member Service Representative, or Teller, is responsible for interacting with members who wish to perform cash transactions - or utilize other services. As the face of the credit union, greeting members and offering assistance are essential -as well as following standard operating procedures.
Essential Duties and Expectations:
- Complete every transaction efficiently with minimal posting errors, if any.
- Maintain a cash drawer. This includes but is not limited to: ensuring box is locked when it is not in your presence, cash organization, accurately balance checks and daily work.
- Use the cash counter in with every cash in/out transaction.
- Cross-sell products and services that could benefit the member and contribute to the growth of the credit union.
- Work within a group/team-oriented environment.
- Be courteous and polite at all times.
- Responsible for closing loans, opening new account, and/or accepting loan applications.
- Our members depend on our front line staff for access to their hard-earned money, as well as assistance with our products and services. Therefore, being at work on time is crucial.
- Scan and verify documentation as needed, assist with online banking, Spanish language and mobile app calls.
- Other duties as assigned by Supervisor as needed, including temporarily covering other branch locations.
Pay: Starting at $14.00 per hour (depending on experience), plus year end incentives
Monday through Friday- closing shift 9:15am-6:15pm
- with a rotating Saturday(once a month) 7:45am -12:15am
Background/credit check and drug testing required
To be considered, submit your resume and apply at https://www.usecreditunion.org/about-us/careers.html , submit your resume on really
Physical Demands
Sedentary- Exerts up to 10 lbs. of force occasionally and/or may have to lift, carry, push, pull, or otherwise move objects up to 10lbs.Involves sitting most of the time, but may involve walking or standing for brief periods of time.
Hearing- Ability to receive detailed information through oral communication
Reaching- Extending hand(s) and arm(s) in any direction
Talking- Expressing or exchanging ideas by means of the spoken word. Talking is important for those activities in which workers must impart oral information to clients or to the public, and in those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Environmental Conditions and Physical Surroundings-Normal conditions compliant with regular office work.
Interpersonal Skills/Behaviors-Dealing with individuals with a range of moods and behaviors in a tactful, congenial, personal manner so as not to alienate or antagonize them
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- 401(k) 5% Match
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Ability to Commute:
- Oklahoma City, OK 73119 (Required)
Work Location: In person
Salary : $14