What are the responsibilities and job description for the UX Research Lead Job at USER RESEARCH INTERNATIONAL LLC in Redmond position at USER RESEARCH INTERNATIONAL LLC?
Job Description
Job Description
User Research International is seeking a dynamic and experienced UX Research Lead to oversee a group of independent UX research contractors, ensuring high-quality deliverables, effective project alignment, and the personal and professional development of individuals. This is a unique opportunity to support a scaling team of UX researchers. While the contractors work primarily in silos on their respective projects, the UX Research Lead plays a critical role in fostering a sense of connection, shared purpose, and support across the group.
The ideal candidate has experience in the big tech industry, understands the nuances of cross-functional environments, and excels at coaching researchers working in challenging and dynamic team settings. This role emphasizes people management, quality control, and cultivating a supportive and inclusive environment.
Key Responsibilities
- Provide oversight and support to a group of independent research contractors through regular one-on-one coaching, mentoring, and alignment with project goals and company values.
- Attend project kickoff calls, coordinating clear expectations, deliverables, and timelines for individual research projects.
- Meeting regularly with clients throughout the engagement to understand their needs and to avoid escalation.
- Implement and maintain high standards for research deliverables through thorough quality control processes.
- Provide actionable feedback and resources to support continuous improvement in research methodologies and outcomes.
- Anticipate and plan for the group’s growth, ensuring resources, processes, and structures are in place to support an expanding team.
Qualifications
Preferred Qualifications
Benefits