Assistant Manager, Events and Public Programs, World Golf Hall of Fame

About this role  The Assistant Manager of Events and Public Programming is responsible for supporting events, tours and educational programming at the USGA Experience and World Golf Hall of Fame. This role will help to build and maintain key relationships with the Pinehurst Resort team, members of the community and vendors. They will provide professional expertise, as well as strong organization and planning skills, to support the Museum’s and Hall of Fame’s missions and strategic plans.  This position will play an important role in enhancing the visitor experience with the ultimate goal of maximizing the impact of the USGA’s presence in Pinehurst. They will assist in strengthening our connection with the community and Resort guests, educating visitors about the USGA’s mission and driving revenue for the organization.    What you’ll do  Education and Outreach  Assist in the scheduling and coordination of community events   Coordinate outreach to local/regional groups, including schools, senior centers, junior golf organizations and golf courses  Assist in developing curriculum and programming for groups  Provide tours of USGA Experience and WGHOF to visitors and VIP groups  Support management of docent program   Support USGA Museum traveling exhibits at championships  Assist with media and content requests  Ensure all programming elevates the USGA Museum within the local community    Event Rentals  Manage event logistics from start to completion, including contracts, scheduling, vendor coordination, rentals, budgeting, on-site execution and post-event recaps  Assist with creating an annual events calendar that itemizes work plans and ensures clear and timely communication of deadlines to all relevant stakeholders - internal and external  Ensure all events and experiences align with the USGA Brand Identity  Collaborate in developing and producing marketing and promotional materials     Operations  Maintain visitor and revenue dashboard, ensure accurate data entry and organization  Fill in as a Welcome Ambassador, greeting visitors and accepting payment as needed  Assist in development and execution of visitor survey  Assist in shipping, handling and documentation of Museum artifacts  Monitor USGA Experience and WGHOF for potential improvements and tweaks  Monitor Pinehurst Experience email account, respond to inquiries    Where you’ll be  This is a full-time position based in the Pinehurst, NC office.    With whom you’ll be working  USGA Golf Museum and Library staff  Other USGA Staff, especially the Facilities, IT, Communications, Marketing and Merchandising teams  USGA Experience and WGHOF visitors  Pinehurst Resort Staff  Moore County community  Convention & Visitors Bureau for Pinehurst, Southern Pines and Aberdeen  Carolinas Golf Association   Event vendors for catering, furniture, equipment and security  Other museums and event rental facilities in the area  World Golf Hall of Fame members and their families    What you bring  BA or BS from a four-year college, with a major in Event Management/Planning, Marketing, Communications, or related field preferred  2 years of event planning experience   Detail-oriented with ability to prioritize tasks, coordinate multiple projects concurrently   Strong organization and planning skills   Outstanding customer service skills   Positive attitude and willingness to collaborate with team members   Flexibility to occasionally work on evenings and weekends   Excellent oral and written communication skills   Ability to lift and move furniture   Familiarity with computerized POS system   Experience with Microsoft Office     What the USGA brings  Comprehensive medical, dental, and vision benefits, including a zero-cost medical plan offered for all full-time employees  Retirement plans, with a generous annual contribution from the USGA  Suite of programs to promote physical, emotional, and financial well-being  Generous bank of paid time off, plus the week between Christmas and New Year’s Day off  Off-site team building events  Professional development opportunities