What are the responsibilities and job description for the Host position at USHG?
Who you are:
The Host is a vital member of the Service team as the first impression and point of contact with every guest and visitor at the restaurant. The Host most exude warmth and hospitality and is a partner to the Maitre D’ in plotting, planning, and updating the dining room to efficiently coordinate seatings throughout each service.
What you’ll do:
- Consistently support a culture of Enlightened Hospitality.
- Create a welcoming and hospitable environment for guests whether in person or over the phone.
- Partner with Maître D’ to quote accurate wait times while “finding the yes” for all guests.
- Properly answer guest inquiries with regards to restaurant hours of operation and basic operational information, menus, and reservations.
- Act as a liaison between the guest, management, service staff and kitchen and communicate accordingly.
- Work with efficiency and a sense of urgency while remaining composed.
- Demonstrates a passion for guest experience and an eagerness to learn and grow.
- Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success.
What we need from you:
- Experience in a guest facing role in a restaurant preferred, but not necessary
- Basic understanding of Resy functions
- Ability to walk or stand for long periods of time
- English fluency and additional languages preferred, but not required
What you’ll get from us:
- Hourly rate of $14.50/hour tips
- Comprehensive Medical, Dental, and Vision insurance
- Paid Time Off to support you with an active life outside of work
- Paid Parental Leave
- 51% dining discount throughout the USHG family of restaurants
- Flexible Spending Options (health care, dependent care, transit & parking)
- Employee Assistance Program to support overall mental wellbeing
- Exclusive access to primary care, mental health, and other healthcare services through Radish Health
- Matched 401(k) to help you invest in your future
- Generous Employee Referral Program
- Access to the USHG HUGS Employee Relief Fund
Salary : $15
