What are the responsibilities and job description for the Host position at USHG?
Perched sixty stories above Lower Manhattan, Manhatta serves seasonal, inspired cooking, and offers stunning views of New York City, its bridges, and waterways. Manhatta is a restaurant and full-service event space from Danny Meyer’s Union Square Hospitality Group, combining sky-high views with down-to-earth hospitality.
Who you are:
The Host is a vital member of the Service team as the first impression and point of contact with every guest and visitor at the restaurant. The Host must exude warmth and hospitality and is a partner to the Maître D’ in plotting, planning, and updating the dining room to efficiently coordinate seatings throughout each service.
What you’ll do:
- Consistently support a culture of Enlightened Hospitality
- Create a welcoming and hospitable environment for guests whether in person or over the phone
- Partner with Maître D’ to quote accurate wait times while “finding the yes” for all guests
- Properly answer guest inquiries with regards to restaurant hours of operation and basic operational information, menus, and reservations
- Act as a liaison between the guest, management, service staff and kitchen and communicate accordingly
- Assists with Coat Check duties as needed
- Work with efficiency and a sense of urgency while remaining composed
- Demonstrates a passion for guest experience and an eagerness to learn and grow
What we need from you:
- Experience in a guest facing role in a restaurant preferred, but not necessary
- Basic understanding of Resy functions
- Ability to walk or stand for long periods of time
- Ability to lift 30-35 pounds
- English fluency and additional languages preferred, but not required
What you’ll get from us:
- Hourly rate of $21 - $23/hr*
- Comprehensive Medical, Dental, and Vision insurance
- Paid Time Off to support you with an active life outside of work
- Paid Parental Leave
- 51% dining discount throughout the USHG family of restaurants
- Eligibility for the USHG Digital Wallet, where you'll have daily access to earnings and flexible saving options
- Flexible Spending Options (health care, dependent care, transit & parking)
- Employee Assistance Program to support overall mental wellbeing
- Exclusive access to primary care, mental health, and other healthcare services
- Matched 401(k) to help you invest in your future
- Generous Employee Referral Program
- Access to the USHG HUGS Employee Relief Fund
- Access to Mentor Programs, Career Development classes, and personalized career advancement support
*The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
Salary : $21 - $23
