Vice President of Operations

Overview
We are seeking a self-motivated, friendly professional with the ability to oversee Credit Union Operations to improve overall employee effectiveness and performance consistent with the Credit Union’s organizational priorities. Vice President of Operations is also responsible for overseeing the operational functions that support sales and service, compliance and EFT goals and initiatives.

Essential Functions

• Oversee the operation of the branch office network by supervising AVP of Operations, EFT and Compliance Managers, providing adequate resources for smooth operations. Act as a resource empowering managers to resolve member concerns and perform complex and non-routine transactions, ensuring a member service focused culture.
• Work with the Compliance Manager to ensure the Credit Union maintains compliance with Federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.
• Develop relevant procedures to ensure that all Credit Union products and services are professionally distributed, effectively tracked and measured and that quality operational support is provided to all staff and members.
• Develop and maintain policies as related to Bank Secrecy Act and Red Flag Program.
• Work with Senior Management team in identifying trends in the industry, instituting new programs or products and evaluating products and services.
• Hire, direct, recommend promotions, transfers, salary adjustments and evaluate the employee performance for direct reports to ensure quality of work and services to members and coworkers.
• Represent the Credit Union as a point of contact with representatives of the community, select employee groups and business partners.
• Oversee member problem resolution.
• Work with auditors and examiners on annual audits and examinations.
• Participate in establishing and implementing Credit Union strategic initiatives as they relate to operations.
• All other duties as assigned.

Job Qualifications

• Bachelor’s Degree in Business Administration, Finance or Accounting or a combination of equivalent experience and education
• At least five years of progressive relevant work experience preferably in a credit union or community-banking environment, with a desired emphasis in compliance, EFT, debit/credit products
• Exceptional leadership and team management abilities
• Self-directed individual with well-developed interpersonal skills, effective communications skills, both written and oral, as well as time management skills.
• Demonstrated ability for independent thinking and problem solving
• Thorough knowledge of applicable NCUA or Federal Banking regulations.
• Demonstrated ability to convey complex financial information to employees.
• Detail oriented and possess the ability to multi-task.
• Team driven with a willingness and proven ability to work well and collaborate effectively with others.
• Working knowledge of core processing systems and personal computer applications.

Disclaimer

The above information is descriptive of the general nature and level of work performed by employees with this job designation. It is not designed to be a comprehensive inventory of duties, responsibilities, and qualifications.

About Us

Founded in 1938, USX Federal Credit Union is a member-owned financial collective based in the Pittsburgh, Pennsylvania area existing to provide members with advantages in every aspect of their financial lives and giving them the confidence of financial security. We constantly strive to improve both the quantity and quality of our products and services in order to meet our members’ financial management needs. Through our growth over the years we have never forgotten our primary purpose – to provide affordable financial services and deliver them in a prompt, professional and courteous manner. At USX FCU, “People Helping People” is something we practice every day.

USX Federal Credit Union is an Equal Opportunity Employer

USXFCU makes all employment decisions without regard to race, color, religion, national origin, sex, gender identity or expression, sexual orientation, disability, marital status, age, genetics, use of a guide or support animal, or on any other basis prohibited by federal, state, or local law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Cranberry Township, PA 16066 (Required)

Ability to Relocate:

• Cranberry Township, PA 16066: Relocate before starting work (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person