What are the responsibilities and job description for the Client Services Analyst position at UT Health Science Center?
Job Summary :
The Client Services Analyst is responsible for the performance of PC systems, equipment maintenance, review of application software and general support for users of PCs.
Major Responsibilities / Duties / Critical Tasks :
- Responsible for the performance of PC systems, equipment maintenance, review of application software and general support for users of PCs.
- Install, maintain, enhance and support of the software and hardware for associated PCs.
- Diagnose and recommend solutions for PC problems.
- Assist with the relocation of PC computers and associated peripheral equipment.
- Assist with the installation, maintenance, enhancement and support of local area networks.
- Maintain accurate listing of all PCs and peripherals.
- Respond to assigned work orders for PC and peripheral support.
- Provide specialized support of mobile devices.
- Assist with IT purchase requisitions as needed.
- Perform user account management duties for the network, Outlook, and other systems as required.
Accompanying Knowledge, Skills, Abilities and Competencies :
