What are the responsibilities and job description for the Student Account Advisor position at uta?
The Student Account Advisor position include but, are not limited to, leading and training our front line staff and student workers, handling any escalations in person or via email, providing back office support in moving payments, removing holds, and managing other requests from our accounting department. In addition, this position contributes to the success of the Office of Student Accounts by providing leadership to advance the delivery of excellent customer service within the Office of Student Accounts toward the campus community. The Student Account Advisor must be able to work with confidence, consistent accuracy, and independence. This role requires an individual who exemplifies leadership, but also excels in a fast past environment without compromising the level on service provided to all customers.