What are the responsibilities and job description for the 21-305 Kuchu's Host/Cashier Associate position at Ute Mountain Casino Hotel?
Provides fast, friendly, professional and responsive customer service to restaurant guests and staff.
Engages in friendly conversations with guest whenever possible using the 10/5 Rule: 10 feet make eye contact and smile, 5 feet - greet and speak to guest.
Accurately inputs all orders into the POS terminal. Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
Maintain high levels of customer service at all times. Thanks guests for their patronage.
Maintain appropriate level of stock items in area. Assist in maintaining display cases and pastry par levels.
Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards.
Assist all co-workers as needed.
Assist Management in getting food product to customer.
Must be congenial and have neat, professional appearance with good personal hygiene.
Excellent interpersonal skills, with the ability to listen effectively, and communicate in a positive manner with Team members, guests and Management Friendly, outgoing personality with smiles.
Ability to manage several priorities simultaneously
Must be able to read, write, and communicate in English effectively.
Reliable and conscientious.
Must be flexible to constantly changing work environments, service positions and outlet team structures.
Ability to interface effectively with customers, public and co-workers.
Present a willingness to please attitude.
Highschool Diploma or equivalent required.
6 months of experience in a similar role strongly preferred.
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